I.T. Assistant

Experienced certified technical user able to achieve the following key outputs:

Preventative maintenance on servers and desktops;
Identify opportunities and implement (or manage the implementation of) enhancements and configuration changes;
Both on and off-site software and hardware troubleshooting and support;
Custodian and storage of all clientele intellectual property (i.e. data);
Maintain IT infrastructure site audit;
Successful resolution of IT issues;
Fulfil obligations as set out within the SLA on a client to client basis;
Fulfil backup monitoring and logging as per SLA);
Have firm grasp on the concept of Cloud computing and a good understanding of the Office 365 sku's;
Have some experience and understanding of the available MSP models within the I.T industry.

Perform server preventative maintenance:
  • MS updates,
  • Vendor specific updates (vendor provided update utilities),
  • Event Viewer spot checks,
  • Perform correctional procedures based on event log reports,
  • Diagnose firewall logs and monitored reports,
  • Run through backup logs for any inconsistencies and repair if required,
  • Run periodic backup drive defrag and data storage control.

For further details, please send your CV to itcv@anp.co.za
About us
  Site Audit
  Office 365 Login
  AnP Articles
Contact us